Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from chirohosting.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- We may also send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM we agree to the following:
- NOT use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at support@chirohosting.com or follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence.
Sharing your personal information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
For example, we use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: google.com/intl/en/policies/privacy. You can also opt out of Google Analytics here: tools.google.com/dlpage/gaoptout.
Finally, we may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Social media platforms
Our main purpose for collecting Personal Information is to allow you to post content on social platforms and enable you to track metrics for analytical purposes. We may allow you to link your ChiroHosting account with an account on a third party social network platform, such as Facebook, Twitter, or Google, and to transfer your information to and from the applicable third party platform. Once you share your content to a social media platform, its use will be governed by that platform’s privacy policy.
Facebook App
Below is a list of data that we collect and how that data is used when a user approves our ChiroHosting ASM and/or WellnessDiscover Facebook App.
- Facebook Profile ID: Allows us to identify the user in logs.
- Facebook Access Token: Allows the user to log in to view the user’s list of available pages. A user is able to revoke these tokens by unlinking Facebook in our app or through Facebook directly.
- Facebook Page ID: The Page ID is stored for any linked pages, so we can keep track of which pages are linked and/or unlinked.
- Facebook Page Token: The Page Token is stored so our app can post to the user’s page. A user can revoke this token through our App or through Facebook directly.
The tokens issued are limited based on the ChiroHosting ASM and/or WellnessDiscover app permissions, which may include:
- Getting basic information about the user.
- Getting a list of Pages the user manages.
- Posting on Pages the user manages.
- Managing content on the Page(s) the user manages (i.e. editing and deleting posts).
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of some targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.
Do Not Track
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Data deletion
Accounts and personal data on this site can be anonymized or deleted at the user’s request. Contact Support at support@chirohosting.com for details or to request data deletion.
Minors & COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Your continued use of the service after any updates to the privacy policy indicates that you have read, understood and agreed to the current version of this privacy policy.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by using the details provided below:
ChiroHosting805 Thomas St NW
Olympia, WA 98502
United States
US Toll Free: +1 (800) 295-3346
International: +1 (360) 866-3731
Email: support@chirohosting.com
Last updated on 2025-01-28.